Thank you for visiting and shopping at Chenyizhizao. Following are the terms and conditions that constitute our Shipping Policy.

Shipping rates

Over $200 enjoy worldwide free shipping. If under $200, the shipping fee depends on the weight of items ordered️

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Once your shipment is turned over to the postal service, it is marked as delivered in our system. Kindly follow your order journey via the tracking link sent to the email associated with your order.

Shipment method

Items are shipped via couriers with tracking number. Once your order is shipped, you will receive a tracking number of the parcel.

Estimated delivery times

Air freight usually takes 7-15 days, Delivery delays can occasionally occur,due to the epidemic situation.sea freight may take about 2 months

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped.

Customs, Duties and Taxes

Hi Crystal is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).